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The Longevity of Pongo: A Glimpse into its Success
Upon discovering that Pongo, a company rooted in the United States, was established back in 2004, you might be curious about its enduring presence. The explanation is clear-cut: unwavering commitment to its core values and provision of top-notch assistance to its extensive clientele. Through a distinct pricing approach that encompasses both robust premium plans and a highly valuable free version, Pongo empowers users to swiftly craft polished resumes and a variety of letters. Armed with guidance, exemplar phrases, an integrated spell-checker, an array of over 10 templates, and an assortment of sections, along with other customization tools and diverse download choices, the software serves as a companion throughout the composition journey. Furthermore, the platform offers the convenience of tapping into Indeed for job searches. Whether you opt for the paid professional writing services or the complimentary lifelong customer support, you gain access to interview guidance, valuable articles, and assistance for life’s professional milestones.
Key Attributes
Pongo’s interface boasts a certain simplicity, though not necessarily to its advantage: the visible components encompass the count of available job listings via the job search engine, the tally of crafted resumes and letters, and the reservoir of interview advice. Speaking of the job search engine fueled by Indeed, it’s an intuitive process to filter job listings based on your preferences, requiring only the selection of country, input of job title or keywords, and specification of the city, followed by gauging the distance from your residence. Alongside these features, the Career Corner awaits exploration, accessible even without registration.
Research on DashboardEditorTrackerJob
Dashboard of Pongo
The Editor of Documents
The Activity Tracker Manual
Indeed’s employment search engine
Navigating through the relevant sections of your resumes and letters subpages will present you with a straightforward compilation of your files. Within this section, alongside your documents, lies a secondary box that offers choices between revealing the delete function or, intriguingly, activating the “Include an Activity” button. This feature serves as a tracking tool, enabling you to monitor the recipients of your files, along with the timestamps and methods of dissemination. Once an activity is generated, you have the capability to append tasks, such as scheduling interviews, setting response deadlines, and other related actions.
Clicking on a document redirects you to the report editor, although it’s worth noting that this interface contains some unwelcome advertisements promoting the paid plans and additional services. This step unlocks supplementary functionalities, including editing, duplicating, saving, and previewing your resumes or letters. Notably, access to features like publishing, email, faxing, and downloading in various formats such as PDF, MS Word, or text is reserved exclusively for paid subscribers. Furthermore, these subscribers enjoy the privilege of hosting an unlimited number of CVs and letters. Fortunately, the free version still boasts the capacity to handle multiple documents concurrently, enabling the creation of over 10 resumes.
Initial Setup
It’s essential to be aware that Pongo employs Flash Player, resulting in limitations when accessing your account via a mobile device. Consequently, document creation from scratch is the sole functionality available on mobile platforms.
Areas Adding and Arranging
Font changes
Idioms and Advice Given by ResumeHelp
Built-in Magic – Analyzer for Pongo
The installation process, however, is uncomplicated. Initiating the creation of a resume or email from scratch presents you with an exceedingly basic document featuring a few predefined sections. Yet, upon revisiting the “Headings” option, you gain the ability to incorporate a comprehensive selection of 33 sections, arranging these new additions according to your preference.
Modifying your sections proves to be an effortless task, notably aided by ResumeHelp’s informative speech bubble located on the left side. This feature provides guidance and sample phrases for you to personalize. Additionally, you can employ bullet lists and utilize Pongo’s dedicated spell checker, in addition to applying formatting features such as bold, underline, and italics. However, a potential drawback that could contribute to the time-consuming nature of editing is the sluggishness observed when saving and updating your document.
Templates
Text of Cover for a Resume
Example of a Begin
Example of a support text
Regardless of the type of license you have, Pongo is very generous with its themes, allowing you to use the 12 that are available for both your begins and your letters. Additionally, you have a choice of 7 font faces, 4 font styles, and even the size of your template’s profits. In the case of words, you can select from 15 pre-written records that only need to be filled out with the important details in order to prepare them for travel.
The biggest problem is that you can’t upload a picture to any of the designs that are available. The second issue is that paid subscribers are the only ones who can automate the process of matching complimentary users’ letter templates to resume templates. Last but not least, style shades— unfortunately, they are unchangeable.
Pricing
Pongo, in contrast to many of its rivals, doesn’t hesitate to make its sales plans public; in fact, all three plans are incredibly varied and crystal clear.
However, the free pricing strategy encompasses a range of valuable features, including access to all templates, tips and phrase suggestions, pre-written letters, a comprehensive career search engine, and customer support. For enhanced capabilities like unlimited downloads, printing, emailing, and faxing of resumes and letters, as well as the ability to host them online, you can opt for the monthly subscription priced at$ 14.95 per month. Alternatively, choosing the annual subscription at$ 59.95 not only grants you a substantial 60% discount – reducing your monthly fee to just$ 4.99 – but also provides access to expert resume reviews and exclusive job seeker newsletters. Both paid plans come with a 30-day risk-free trial period, ensuring a full refund if you’re dissatisfied and choose to cancel.
Moreover, you have the option to enlist the services of professional resume and letter writers for document creation within 48 to 72 hours. While letter writing assistance incurs an additional cost of$ 45 per request due to its supplementary nature, resume writing services may amount to as much as$ 245.
Support
Support PageBlog
Website of Pongo’s Support
Blog of Pongo
Pongo boasts exceptional customer service, which can be categorized into two primary sections: regular support and additional resources. The former encompasses phone and email assistance, though the latter is exclusively accessible through the contact module. Typically, inquiries made through this method receive responses within one business day, noting that these services operate during standard business hours and weekends.
The array of additional support options is diverse: Pongo’s website features a wealth of supplementary materials covering a range of topics, including job-seeking advice, workplace behavior guidance, and strategies for achieving a harmonious job-life balance. Moreover, you can access a comprehensive guide to the interview process, complete with articles and videos. Pongo’s team of career experts is also available to offer valuable insights on crafting professional resumes and emails.
In Conclusion
With over a decade of experience as an online service provider, Pongo’s longevity is impressive. After extensive research and testing, we have determined that it deserves its place in the industry for numerous compelling reasons. Although it does have its drawbacks, such as document-saving delays, the absence of an import feature, reliance on Adobe Flash Player, lack of mobile accessibility, and certain limitations of the free version regarding downloading, printing, and hosting documents, these shortcomings are outweighed by the software’s overall functionality.
Whether you opt for the free or paid version, Pongo allows you to create an abundance of customized resumes and letters. The ability to track your application process through activity records is a valuable addition. Additionally, a responsive and knowledgeable customer service team is readily available to provide expert assistance.
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